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The Hidden Cost of Perfectionism: How to Reclaim Joy in Dentistry

Podcast Cover Photo with Dr. Noel Liu, DDS titled "Reclaim Your Joy"

Summary:

Burnout can manifest as both physical symptoms and emotional exhaustion, making it crucial to recognize and address it early on.

In this episode, Dr. Eric Recker, Owner and CEO of Win The Now,  shares his personal journey through burnout and how he overcame it. Dr. Recker recounts his early experiences of feeling inadequate, which fueled a relentless drive for perfection in his career and personal life. This drive eventually led to severe burnout, characterized by physical symptoms and emotional exhaustion. After nearly selling his dental practice to escape the stress, Dr. Recker realized that running away wouldn’t solve the problem. Instead, he made significant changes, including selling half of his practice, reducing his workdays, and focusing on coaching and speaking about burnout and mindset. Throughout the interview, Eric emphasizes the importance of recognizing the signs of burnout, such as a lack of joy in daily activities and a sense of life becoming monotonous. He discusses how mindset and small, significant changes in daily routines can help combat burnout. Finally, Eric explains why he now dedicates part of his time to coaching other dentists, helping them identify the root causes of their burnout and develop strategies to regain control and find fulfillment in their lives.

Tune in and learn why seeking help from a coach or mentor can provide the guidance and support needed to navigate through burnout!

Secure Dental-Eric Recker.mp3: Audio automatically transcribed by Sonix

Secure Dental-Eric Recker.mp3: this mp3 audio file was automatically transcribed by Sonix with the best speech-to-text algorithms. This transcript may contain errors.

Dr. Noel Liu:
Welcome to the Secure Dental Podcast. Through conversations with the brightest minds in the dental and business communities, we'll share practical tips you can use to scale your practice and create financial freedom for yourself and your family. My name is Dr. Noel Liu, CEO and Dentist at Secure Dental, and also co-founder of DentVia. I'm your host for the Secure Dental podcast, and I'm so glad you're joining in.

Dr. Noel Liu:
Hello. Hey, welcome everyone back to our Secure Dental podcast, where we bring in many different talents from both inside and outside our dental industry. Today we have a very, very special guest, Dr. Eric Recker. And Dr. Recker is practicing Dentist in Iowa. So before we dive into his details and his great story, I would just like to give a shout-out to my sponsor, which is DentVia. DentVia is a virtual dental assisting company that, you know, does all the back-end stuff, and they basically help the front desk office manager to take care of calls, scheduling, you know, like marketing leads and all that good stuff, all the front desk people they hate to do. So they do all the back end stuff and they help with our front staff. So definitely visit them at www.DentVia..com. That's DentVia.com. Now, let's get to the show. So I got Dr. Recker here. He is a motivational speaker, a dentist that practices in Iowa, and he has a great, great story to share with us. I'm not even going to try the intro. I will just let Dr. Recker go ahead and introduce himself, and just tell us a little bit about his history and how he got started. So, Dr. Recker, the floor is all yours.

Eric Recker:
Thank you so much for having me, Dr. Liu. I'm really excited to be here today. I can tell you the short version of my story. It'll only take about four hours. And so we'll just do that, and by then everybody will be well asleep and we'll have four episodes recorded, so we'll be all set. Right? I've been a practicing dentist for 22 years. So I graduated in 2002 from University of Iowa. But I have to go back way farther than that. So when I was in second and third grade, I was a little rough around the edges. I was a little husky, you could say. I was one of the youngest people in my class and where I grew up in central Iowa, recess kickball was life in the early 80s. And so at recess, we would go out and we'd form teams and we'd play kickball. Well, I was told that I wasn't good enough to play. It would have been one thing if I was picked last. But the problem was, I was told that I wasn't even good enough. So I would have to sit there and watch the people in my class play kickball while I stood on the sidelines. Well, after this happened enough, I remember steaming on the sidelines saying, I am going to be so good at everything I ever do in my life that no one's ever not going to pick me. Well, guess what that led to? It led to burnout, and it led to burnout in a huge, huge way. So what happened is everything in my life was not good enough. It wasn't good enough that I was in the top 15 in my dental class. I had to be in the top ten. It wasn't good enough that my practice was cranking. It had to crank more. It wasn't good enough that I was starting to run. I had to do more than that. So I went all the way through Ironman triathlon, mountain climbing; all this kind of stuff. And what it really led to was burnout. So pretty serious burnout. I had three what I would consider big seasons of burnout, where I had chest pain, heart palpitations, panic attacks, all that stuff, which ultimately led me to nearly selling my dental practice and walking away. The problem with that is that I would have just been running away from the burnout. And so when that fell through, I had to figure out what I really wanted to do with life. That was in 2021. And now at this point, I now have a partner in my dental practice. I've sold half of my practice, so are 50 over 50 partners. I see patients three days a week, and on the other days I coach and speak to people and groups about mindset, burnout, self-care, self-awareness, all of those kinds of things. So I'm in a great space right now, but it's been quite a road to get here.

Dr. Noel Liu:
That's such an amazing story. So how old were you when you first realize that okay, they keep saying, I'm not good enough; what I got to do, I got to be the best? Like, what was the age frame?

Eric Recker:
So the first time that I said that out loud and it's something that was, I guess, hidden in my subconscious somewhere, because I only remembered it a couple of years ago. But it started in elementary school when I was standing there saying on the recess playground, believing that I wasn't good enough. And I just, I heard those words all the time. Anytime I would get a grade back that wasn't as good as I had hoped it would be: You are not good enough. Anytime I wouldn't be able, anytime I wasn't as good athletically as I wanted to be: You are not good enough. And I just heard it, and I heard it, and I heard it. And I think so many of us have those things that were said over us when we were younger that impact the way we live our lives and the way we do our daily living. And those things need to be identified, and they need to be retired and they need to be replaced with something that's much more productive.

Dr. Noel Liu:
So would you say that was an emotion that actually got you fired up? And if that was the emotion that got you fired up, I mean, how did you figure out that was defined as a burnout?

Eric Recker:
Yeah. So it took a long time. I had to go through the burnout. And what would happen is every time I would get burned out, I felt like something was missing. So I'm obviously, doing something wrong. Something's missing in my life, so I have to add something. Well, that was part of the problem. I kept adding more and more things. So my first real season of burnout, the one that I really, now, in retrospect, I know that's what it was, I was buying my dental practice from my father. I was building a new clinic. I was coaching both of my kids in soccer. I was on five different boards. And I was training for two Ironman triathlons. I mean, that's crazy, right? Who does that? That is way, way, way too much. But like the frog that gets put in the water and then the heat is turned up, I didn't realize until it was too much. So what I've realized is when we really get to that burnout space, oftentimes we have to look at everything that we have going on in our lives, and instead of adding something else, something needs to go. So what are all the things that are going on in our lives, and how can we look at all of those objectively and say, Okay, might feel like something's missing, but really something probably needs to go. And that's kind of where I got to.

Dr. Noel Liu:
So when you speak to people and when you identify their issue, or they ask you to help them identify, what are some of the traits or some of those things or patterns that I would say that you look out for, like if somebody is about to enter like, you know, burn out phase?

Eric Recker:
Yeah. One of the things that I've definitely noticed, and it was very true in my life as well, now that I look back on it, is life just kind of seemed gray. It didn't seem like there was a lot of color in life. A lot of the things that gave me a lot of joy weren't giving me joy during that season. I was kind of pulling back from things. I was feeling very introspective with my thoughts. I wasn't doing a great job communicating with my wife. I was holding it, trying to hold it all together and holding it all in. So if the things that used to excite you aren't exciting you anymore, what's going on with that? We probably need to pull the thread on that. One of the examples that I like to use for this is the movie: The Secret Life of Walter Mitty. We're big movie fans at our house, and what happens in this movie is the main character, Walter, lives a very grey existence, and the cinematography in the movie is masterful. And it just shows everything's grey, it's dull, it's monotone. He's not living a very exciting life, but as the movie goes on, the colors start to appear, adventure starts to appear, he starts stepping into exciting things and his life goes from grey to extremely vibrant. So noticing the grayness, like you wake up every day and it just feels the same. You go to work with kind of a low level or a high level angst towards your job. You can't get excited about things. You also maybe don't get as bummed about things. You're just kind of hanging out in that middle space, and that's a good reason to start sounding an alarm.

Dr. Noel Liu:
How much of it do you feel, its internal mindset, and how much do you feel like it's external?

Eric Recker:
Yeah, so I think a lot of it, a lot of it is internal. It really is. We get into these patterns, and Einstein defined insanity as doing the same thing over and over again and expecting different results. Whether that quote is actually his or not, doesn't really matter. But we keep doing the same thing over and over again and expect things to change. So if something's not working, how can we switch that up? What can we add? What's a little thing that we can add to kind of disrupt the routine? Sometimes it's as much as changing our drive home from work. Maybe it only takes us five minutes to get home. What if we, and that's my situation. If I drive to work, it's only about five minutes to get home. Sometimes that's not enough. I have another route to get home that takes me more like 20 minutes. And sometimes once in a while we just need to do that and roll the windows down and let the breeze blow through and just be quiet and experience the moment. So what are some things if we're feeling life is grey, how can we add some colour to our lives? Can we add an ice cream date with our family at the end of our work week to celebrate that we made it through another week? Can we have a phone call with a good friend? Can we reward ourselves with a little bit of time to just listen to music, or just hang out for a little while without anything to do? What are some of those things we can do to add a little color in our life? There's always going to be external pressures; we're not always going to be able to control those. But if we work on the things that we can control and influence things like our mindset, our habits, our routines, then we're much more likely for the rest of it to work well.

Dr. Noel Liu:
That's amazing what you just said, because I believe strongly that that pattern that we have daily in our lives, it's got to be switched up. It's like working out at the gym, right? It's like you always have to have different routines. And what you just said, it just kind of resonated a little bit. So tell me something here. When you found out that you were burnt out and you kind of switched your mindset and now you started seeing things differently, was it one event or was it like a series of events that kind of got you to where you are today?

Eric Recker:
Yeah. So one of the reasons I am so passionate about helping other people is I went really far down that burnout journey, really far down it. And I believe if I hadn't done something about it, that there is a chance I might not be alive today, or there's a chance that at some point my life would be cut short because of the amount of stress that I had. So that's why it's something needed to happen. I mean, burnout almost made me sell my dental practice because I couldn't figure out any other way around it. I just figured that I had to leave it, and that's a pretty scary thought. And from talking to other dentists, I know that I am not the only one that is thinking right now. Man, this mountain of getting to a point where I actually enjoy my practice; that mountain's just too high. I never going to get to the top of that. I'm never going to get to the point where I enjoy what I'm doing. Well, yeah, you're never going to get there if you don't take the first step. So I went so far down that that it almost took me out. And boy, if I would have sold my dental practice and walked away, I don't know what the heck I was going to do. What was I going to do with myself? The burnout was going to follow me; that's the really tricky part. The burnout was going to follow me. It was going to be there wherever I was, and it was going to show up in different ways. So because I went through all of that, I thought, okay, I'm not alone here. I need to go to work figuring out what are the steps. How can we stop this along the way? How can we help other people move forward? And how can I really make a big impact? Because that's what I want to do. I love my practice. I love my patients. I love the relationships I've built with people over 20-plus years. That's amazing. But I believe that because of my burnout journey, I was made to leave a bigger impact, maybe on the dental community as a whole, or maybe just on different practices where people are going through those same issues. So I'm in that space where I'm fortunate to get to do both of those, but it's because I've done a lot of work trying to figure out, okay, what are other dentists struggling with? Wow, they're struggling with a lot of the same things that I was struggling with. Okay, how can we help people create a life that they don't want to get away from? That's really what motivates me.

Dr. Noel Liu:
Love it. Love it. You know, there's a subsequent questions that I would like to ask you. It's a two-part question. Number one is: What are you doing now to help dentists get out of burnout? And number two is: Once they identified some of the actionable items by hearing this podcast, what can they do like right away?

Eric Recker:
Yeah. So one of the things that I'm doing for dentists is one-on-one coaching. The thing about being a dentist is it can be very lonely, especially if you are a solo practice. If you own a practice by yourself, you have teammates, but there's a hierarchy there, and you can't share everything with your hygienist, or you can't share everything with your assistant. It's just, we don't feel comfortable doing that nor is that their burden to bear. Or even where I was, I had two dentists that worked for me, but I was the owner and it was, it felt very isolated at the top. So what I like to do is come alongside people as an ally, kind of a, Hey, you are not alone. Here's somebody else who's walked this journey. Let's see if we can walk it together and help you be able to come up with some better systems and habits and routines so that you can feel better so that you can feel like you're not alone, so that you can feel like you have a plan going forward. And yeah. And so people who are listening to this and hearing some of the actionable steps, I love the phrase small but significant. It's one of my favorite phrases. So oftentimes we can go to a dental CE class and okay, what are we going to implement? Oh man. We learned all this stuff. We got to implement it all Monday morning and our, we come back and our team's teams like, Oh my gosh, he's going to bring all these new ideas. And, you know, just leave him alone for a little while. He'll, it'll pass, and we'll get to move forward. Yeah. Right? Because I know you've been to a class before and you're like, I'm going to implement all this stuff and I'm going to do all these things. And then Monday morning hits and we're like, right back to the grind and oh, great idea, but that's not going to work for me. So when I say small but significant, what I mean by that is you can't cure burnout by snapping your fingers. You just can't. It's a process. It's a journey. And we also want to create things and add things into our lives that help it to not come back. So what is one small but significant thing you can do today to push back the hold of burnout in your life? What is one small but significant thing you can do in your routine to switch things up to maybe make a change a little bit? I always come to work at ten till eight. I always feel fried when I come in there and then I'm ready to go I feel like I'm, but I'm behind the eight ball every time. Okay. Would it be better if you came in at 20 till eight and you had a chance to maybe review and do a couple things before you started your day? Man, I always worked through lunch and I'm always shot at the end of the day. Okay, what if you took 15 minutes of that lunch period, that lunchtime that you have, and you just sat at your desk and you closed your eyes? What if you tried that? So that's what I'm getting at. I'm always trying to help people do that. And some people think, well, I don't have a clue. What are the small but significant things I can do? Well, one thing that I have on my website is a five-day knock-back burnout challenge because I know so many people are facing this, and it's basically five steps that you can take towards easing the hold of burnout in your life. And then at the end of that, I talk about some options of coaching. If you want to work, see if we can have a call and see if I might be a good fit to help walk alongside you. But I'm somebody who believes in giving out a lot of resources. So there's several things available on my website, ways to help take care of yourself. I have a newsletter that I put out: Three Ways to Win. Just lots of great resources because I want to help. I want to be a part of the solution for sure.

Dr. Noel Liu:
Oh, that's great. We'll definitely share the link to your website as well as all your resources. That'd be awesome. How long does a journey take, like for someone in your, you know, experience that who you've helped like in the past? Like let's say you got started with them on a coaching program. Does it vary by individual or is there like a specific time goal that you give your clients?

Eric Recker:
Yeah, that's a great question. There's a couple different paths that we can take. There is a three-month version coaching package that we use sometimes, and basically in that we meet ten times. And what we do is we get clear on what you want, and then we work on some systems and habits to get you moving forward. Typically what happens is people want a little more than that. They want to go a little bit deeper and not only have that initial coaching relationship, but kind of an ongoing mentorship slash coaching. And then after that, oftentimes we'll just meet once a month going forward. So that would be more like a year package. So we'd meet fairly intensely for those first three months, once every week or every other week, and then the rest of the time it would just kind of be monthly check-ins, seeing how everything's going, and then adding in some new strategies as we go along. And I have one person that I've been working with for about two and a half years right now, and she just needs that ongoing check-in, and I'm happy to provide that. So it's different for everybody. It really depends what you want to get out of the relationship.

Dr. Noel Liu:
It's such a great service you're providing, doc. I mean, honestly, before you know, you and I, we met I used to hear about burnouts, but, you know, it was always like something in the back of my mind. I never thought it was like a real, real physical thing. And I always thought it was more like psychological in nature; and which is psychological in nature but I always felt like, you know, it would be like sheer willpower for somebody to just come over it themselves. But hearing from you, it seems like, you know, there's a huge population that needs help and what you're providing, I think it's amazing because once when you're stuck in that rat hole, that's the world you're living in, and it's really, really hard to even identify with you in that hole before somebody, you know, can, you can actually reach out for help. So love what you're doing. How would somebody reach you at, do you have a link?

Eric Recker:
Yeah, absolutely. So home base for me is just my website EricRecker.com and there are links to the hiring me as a coach or to in really the thing I like to make it a really easy onboarding process. First, we do a no-obligation call. We just talk. I hear about your story a little bit, see if what I do might be a good fit for you. And we have a conversation about that. And then I will send you some options for packages and we can talk through that. So I really like it to be a very low-pressure thing. If we're not a good fit, then I'm happy to help you find somebody that is a good fit for you. But I always want to be part of the good part of someone's story. I'm super passionate about that. That's what I want to do. And so if we can work together to help you get to a point where you I mean, we're not always going to look forward to going to work every single day. Some people say that they do that. It's rare. But I want to get to people who are dreading going to work every day and help them discover hope and belief that good days are ahead because they can be if we work on it.

Dr. Noel Liu:
I really love the fact that you said, like, the first time you meet somebody, you ask them that what is it that they want? Because so much times we are like always, always get caught in the daily trivia of life that we really forget our goals, our passion, and we really kind of get sidetracked. And I think, you know, that is one of those things, I think, you're the expert. Once you get that online, I think everything starts falling into places. It's just the noise in this social media world of ours that we live in now.

Eric Recker:
Yeah. You know, as dentists, we're high achievers, right? A lot of times own our own businesses. We manage teams, we do all these kind of things. So when it comes to goal setting, we do that in the high achiever way too. We set 50 goals and there's no way we can pay enough attention to all of those goals. So a big part of what I do is helping people, walking alongside people and helping them get clear on what they really want, because when they get clear on what they really want, it all starts to make a whole lot more sense.

Dr. Noel Liu:
Love it, love it. Last question for you, doc. What does success mean to you?

Eric Recker:
Oh, man. Success means to me. So when I talk about success, I talk about my why or my purpose. So my why is to make a difference in this world that's utterly disproportionate to who I am. And for me, that is walking alongside individuals and helping them find a life that they love because we're meant to enjoy the lives that we have here. We're meant to find happiness. We're meant to have hope. Sometimes we just need some help along the journey. And that's what I want to do.

Dr. Noel Liu:
Great, I love it. Well, Dr. Eric Recker, thank you so much for coming along. I mean, this was a huge, huge help to many listeners who are actually burnt out. So if you are one of them that's burnt out, definitely, look this man up. EricRecker.com. I mean you cannot go wrong. Like he said, just a simple phone call to see if you're a good fit. And I think that will definitely pay off for itself. So with that being said, any last-minute comments, Dr. Recker?

Eric Recker:
Yeah. You know, burnout is a, it's a tough word and a lot of people don't want to raise their hand because burnout is like, Oh, there's no way I could have let myself get burned out. You don't even have to use that term. If your life just feels a little gray, if you're not excited about life, if there aren't things in your life that, if you're just feeling like it's become dull, that's similar to burnout. It's a stage on the journey. So I don't only work with people who say they are full-on burned out. So if you just aren't living the life that you want to live, if you feel stuck, if you just need some hope, let's have a conversation. Because that's what I love to help people do. It is my goal after I work with someone that they will leave with faith, hope, and belief that good days are ahead and we all need some of that, right?

Dr. Noel Liu:
Every single day. Hey, Dr. Recker was such an honor to have you with such good information. Thank you so much once again for coming on board and sharing your wisdom. So with that being said, we are going to land the plane and make sure you guys like and subscribe. Definitely look him up. EricRecker.com. EricRecker.com. And if there's any questions, DM me. In the meanwhile, look out for our next episode. Be great and God bless!

Dr. Noel Liu:
Thanks for tuning in to the Secure Dental Podcast. We hope you found today's podcast inspiring and useful to your practice and financial growth. For show notes, resources, and ways to stay engaged with us, visit us at NoelLiuDDS.com. That's N O E L L I U D D S.com.

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About Dr. Eric Recker:

Eric Recker is dedicated to helping others learn how to #WINtheNOW. Eric has taken on many roles throughout his life, including husband, father, dentist, elite success coach, pilot, speaker, author, mountain climber, and former triathlete. He has pushed himself to the edge, only to realize that what he truly sought wasn’t at the summit. Today, while managing a thriving dental practice he loves, Eric focuses on helping others learn to #WINtheNOW and uncover the life they are meant to live through his coaching and speaking engagements, through his coaching business. As a speaker and consultant, Eric shares stories and strategies that inspire audiences to live with hope, create a plan, and believe that brighter days are on the horizon. Eric and his wife, the amazing Amy, are now empty nesters. They, along with their two grown children, are proud residents of a small town in Iowa.

Things You’ll Learn:

  • Burnout can manifest as both physical symptoms and emotional exhaustion, making it crucial to recognize and address it early on. Ignoring the signs can lead to more severe consequences, including the urge to abandon one’s career.
  • Perfectionism often drives professionals to push themselves to the brink, but this mindset can be damaging in the long run. Shifting focus from perfection to progress can help prevent burnout.
  • Small, intentional changes in daily routines can have a significant impact on reducing stress and improving overall well-being. These changes can include adjusting work hours, delegating tasks, and prioritizing self-care.
  • The first step in overcoming burnout is recognizing the warning signs, such as a lack of joy in daily activities or feeling trapped by routines. Self-awareness is key to identifying when it’s time to make a change.
  • Seeking help from a coach or mentor can provide the guidance and support needed to navigate through burnout. Having someone to offer perspective can be a crucial factor in making lasting changes.

Resources:

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Finding Purpose and Fulfillment in Your Dental Career

Summary:

Networking and building relationships are essential for success in the dental field.

 

In this episode, Dr. Glenn Vo, founder and CEO of Nifty Thrifty Dentists, discusses his journey in dentistry, the importance of honesty and helping others, and the value of work-life balance. Dr. Vo shares his transition from psychology to dentistry, influenced by his sister and his own realization of his potential. He highlights the significance of laying a strong career foundation, fostering a supportive environment, and not comparing oneself to others. Glenn stresses the challenges and sacrifices of starting a dental practice, underscoring hard work, determination, and the need for networking. He also touches on being resourceful, finding purpose, and the importance of giving back to one’s community. Finally, Dr. Vo emphasizes collaboration over competition and the need to adapt to different life seasons for work-life balance, and explains his unique definition of success every listener can benefit from. 

 

Tune in and learn from Dr. Vo’s remarkable journey about achieving success, building strong relationships, and finding purpose in your career and life!

Secure Dental_Dr Glenn Vo.mp3: Audio automatically transcribed by Sonix

Secure Dental_Dr Glenn Vo.mp3: this mp3 audio file was automatically transcribed by Sonix with the best speech-to-text algorithms. This transcript may contain errors.

Dr. Noel Liu:
Welcome to the Secure Dental Podcast. Through conversations with the brightest minds in the dental and business communities, we'll share practical tips you can use to scale your practice and create financial freedom for yourself and your family. My name is Dr. Noel Liu, CEO and Dentist at Secure Dental, and also co-founder of DentVia. I'm your host for the Secure Dental Podcast, and I'm so glad you're joining in.

Dr. Noel Liu:
Hey. Hey everyone, welcome to another episode of our Live here. So this is Dr. Glenn Vo. So we are doing another episode of our Secure Dental podcast. This guy is such a treat. So before we get started, I just want to give a shout out to my sponsor: DentVia. DentVia is a virtual dental administration company, basically assisting our front desk in our dental offices to do all the back-end office tasks such as calls, eligibility, all the back, like lead generation calls and follow up. So definitely check them out. www.DentVia.com. That's DentVia.com. Now, without further ado, this gentleman needs no introduction. Glenn Vo, it's such an honor to have you here, man. He runs Nifty Thrifty. If most of you guys are not aware of Nifty Thrifty, I don't know where you've been living, but let's get down to it. I'll let you do the intro and let's dive right in.

Dr. Glenn Vo:
First of all, thank you so much. I've been a big fan of this podcast, a big fan of you. You're just not only just an amazing entrepreneur, but also what separates entrepreneurs is their generosity. And of course, I don't have to talk about what you've done recently in the dental community. Just so generous, willing to give back, but also not only give back from a monetary standpoint, but giving back with your knowledge and also uplifting other people and being an inspiration. So again, just want to let you know, especially as an Asian, just I always follow other Asian entrepreneurs and I'm like so amazing of what you've done. So thank you so much for having me on here. And I just want to let everyone know that essentially what I do is I'm just a connector of people, as at an early age, I've always been just like a resource, whether it's my friends, growing up, they're asking me like, Hey, what's a good place to buy these school supplies or something like that? And even in dental school, people ask me like, Hey, do you have a, hey, do you have some notes? Or you have some old test or something like that? I've always just been a resource. And literally that's just what I've done in Nifty Thrifty and speaking in podcasts. I just try to help others. I try to get as much knowledge as I can, make as many connections as I can, so I can be a resource to others. Now, how does that translate to the business world, right? If you are a dependable person, you are someone with integrity, and if you are someone who genuinely wants to help others, then people will come to you. I wish I could just share like some kind of, people always think, Do you have this secret like way to talk to people? Is there a negotiation, way to negotiate things? And I tell I don't. I truly I've read all those books. I followed the Grant Cardone's of the world, the Gary Vee's. Look, I've learned from all those guys. And all I can tell you is there's some good stuff there. But if you simply just are a good person, you're honest, and you genuinely want to help people, I promise you the opportunities will come. I wish I could give you something more complicated than that, but if you just do those three things, opportunities will come.

Dr. Noel Liu:
You said such a good point because that is exactly all these big boys have in common, right? You said Gary Vee's, the Grand Cardone's of the world. If you look at all the personal development space, there are all these guys, they all have one thing in common is to genuinely help somebody. The minute you do that, success follows, money follows, fame follows, everything follows. And you're like a proven legend right here, my man. You've taken your Nifty Thrifty such a long way. Let's get started from dental school. What, how did you get into dentistry, man? I would like to hear about that.

Dr. Glenn Vo:
So I want to share something that I think you will appreciate. There's something about growing up in an Asian household. When it comes to your siblings and sometimes your parents, they are very blunt and straight to the point and sometimes like it hurts your feelings. And I remember when I was in college, I just went through the whole college experience. My older sister was just like, she was a child prodigy. She got into dental school when she was like 20 years old. She became a dentist at 24. She didn't have any debt because she had the foresight to have the military pay for it. And so she was like the prodigy. I'm like the middle child. And they just say, just do it. Just try not to bring shame to the family. That's pretty much like my parents there. Yeah. Just don't bring shame to the family. Right? So what happened was, is that I was doing a master's program in health administration. I thought, Hey, that sounds like a good degree. Just slide by and whatnot. And I remember my sister reaching out to me. She said, Hey, come down and why don't you, my assistant is out sick. Can you come and just work for a week? I'll pay you really good. Can you assist me for a week? Little did I know that my parents and her, they had an ulterior motive. Wow. Because they were like, This guy has more potential. He's a smart guy. So I was there, and I remember assisting my sister. This was like near the end of the week. And she stopped.

Dr. Noel Liu:
How old were you?

Dr. Glenn Vo:
This was, I was, I want to say I was like early 20s. I already graduated with undergrad. I had a degree in psychology. I didn't even know what I wanted to do.

Dr. Noel Liu:
Kind of lost at that time.

Dr. Glenn Vo:
Yeah, it was a little lost. And I was doing this master's program because I thought you could probably make six figure income. That's all I cared about. So I was assisting my sister and I remember this like yesterday. I was suctioning. She was doing like, some composites. And she stopped what she was doing. And she looked at me. And she says, Glenn, do you want to be a loser the rest of your life? I was like, What? I was like offended. But only a sister can say that to her younger brother. She said that, she was like, Do you want to be a loser for the rest of your life? What's funny is that the patient that I was working on, she actually looked at me too. They all looked at me. The patient looked at me. My sister looked at me. And I was like shocked. And I said, No, I don't want to be a loser. On the spot. Even the patient looked at me because she wanted to know, do I still want to be a loser for the rest of my life? She looked at me too. And so my sister's, The reason why I brought you down here is because I wanted to see if this is something that you could do, because I feel like you have more potential than just getting some master's degree. And no offense to people who have a master's in health administration. No offense to them. But my sister saw that I had a little bit more in me, maybe the ability to be a doctor. And after that I was like, You know what? No, I don't want to be a loser. And so I actually went back to school, did a post-bacc program at UT, and started going to dental school. Now most people that get into dentistry because maybe they like to eat, maybe they like the science aspect. I actually joined and the reason why my sister brought me there is I watched her how she, I liked the business aspect and the relationship aspect. I liked the fact that as a dentist, you are a mentor not only to your team, but to your patients. You're educating them. And for me, I always had that in my heart. And so that's the reason why I wanted to become a dentist, because I wanted to be a professional that people went to for advice to learn from. And I liked the fact that you can mentor and you can uplift the team. So that's actually how I got into dentistry. Is my sister literally semi-insulting me and saying, You don't want to be a loser, but to this day I still tell her it wasn't for her, I wouldn't have been a Dentist. And honestly, that's what a good sibling is. They watch out for you. Especially the oldest sibling. You're, and I tell this to my daughter all the time. It's your job to lay the foundation, but you have the honor of being the oldest. God gifted you with that honor, so you have to live up to that honor. So that's how I got to industry.

Dr. Noel Liu:
I'm going to steal that from my daughter.

Dr. Glenn Vo:
I tell that all the time. Because like her younger brother, he's a true, my son's, I have a 14-year-old daughter, a 11-year-old son. And so my 14-year-old daughter, she's a competitive swimmer. Obviously, she's really into school as well. My son's a competitive wrestler. And so she, I tell her, You got to lay the foundation, like you going to practice two times a day. She had practice this morning. She had practice in the afternoon. Somewhere in between, she's doing some schoolwork too, and also relaxing because it is summer. And I told her I was like, You can't slack off because this guy is actually watching you. You have a. So anyways, you should put a little pressure on your daughter too.

Dr. Noel Liu:
So you play the psychological game. I love it.

Dr. Glenn Vo:
You got to ... And our parents did that too. Probably in a, maybe not in a, in their own way, but they played these things. But that's what good parents do.

Dr. Noel Liu:
Did your parents ever compare you to other people, like other, like your cousins or your? Man, I was sick and tired of that.

Dr. Glenn Vo:
To this day, I absolutely hate that. And actually, I refuse to do that with my own kids. But I have to say this though, and for those who are watching, who are dental professionals or health care professionals, I want you guys to think about this. And I got this from one of my mentors who I actually, I'm at this gym and these guys, these three, the three richest guys in the, in my community, they work out here. And I'm so lucky that they consider me as a friend. They always pass the advice. But what they always say is that what made you successful: don't rob your kids of that. And I say, What do you mean by that? Glenn, did you have all these things that you have right now growing up? I was like, No, I had to work two jobs. Like sometimes I remember, like, sometimes I had to walk home from school. Sometimes my parents can pick me up; all these things. And they're like, And was that a big reason for your success? I was like, Yeah, because I had to grind and stuff like that. They said, Don't rob your kids of that. I always remembered that and now it's up to us. I can't put my kids in my same situation. That might be like borderline child abuse. Like I can't put them in that same situation, but you can put them in situations that force them to dig down deep and work hard and grit. And so for me, that is putting them in athletics and putting them in like hard courses, because that's going to force them to look within themselves. And that's my way. So again, I know I've steered off a little bit, but I just feel like we.

Dr. Noel Liu:
No, man, that's a great advice because we as dental professionals, if we had a hard life, we always want to give it back to the kids in such a way that, oh yeah, you know what? Just have it easy, because I had it hard. And you know what? You're going to get it easy. But no, you're going to, like you said, you are robbing them off. And the thing is, you are taking away the glory, the glory that you get once you make it; you're taking that away. And I completely 110%, my friend, I agree with you.

Dr. Glenn Vo:
Yeah. And although there's a certain things that my parents did that, I'll be honest, to this day is still bothers me. You can't. And my sister told me this. She says, Can you complain about the results? I was like, Okay, I can't really complain about it. I don't like the means, but you can't complain about the results. And so what we've done, and I truly feel this as, and everyone who has kids can relate to this is our job is to be better versions of our parents, right? Like I want my kids to be a better version of me. And part of that is not just financial and not just scholastic and academic achievements. It's also helping them become a better person. So for me, it's I'm learning the lessons that my parents put to me. I'm just packaging it in a different way, so to speak.

Dr. Noel Liu:
I love it. So, Glenn, tell me this here. You graduated from dental school. What was the first thing you did? Did you, like, open up your own practice? Did you work? How was that journey like for you?

Dr. Glenn Vo:
Yeah. So what I did, and everyone's situation is different. For me, I wanted to help my family out as much as possible. My parents worked really hard and they never asked for anything. So this was not their idea of, Hey, come get out and so that we can retire. No. I wanted to help out. And so for me, like I was focused on, I need to get a job that can make as much money as possible. Yes, could I be an associate at a private practice and learn things and take it easy? Yes, but I need to make money right away. And so I went into corporate dentistry because I wanted that. Number one also to make as much money as possible to help out my family, but also I want to get exposed to as much dentistry as possible. So this group and the founder of this corporate group, I'm friends, he is my mentor to this day. He actually, just to let you guys know, a good way to recruit like-minded people is you share your story and if they resonate with your story, then you know you got that same guy. So he actually came from the same background. His parents owned a fast food place. He was going there after. He told me stories of actually doing his homework and going there and flipping burgers and helping his family, and he built this from the ground up. And so I resonated with that story. So I was like, I'm going to work for this guy. This guy has the same thing. And so I worked for a couple of years, and then my wife and I, we opened our practice. But something that I did, which a lot of times people, they think, Okay, they're going to quit their job and go to their office and start working. Look, guys, when you start your practice, you're not going to get your patient flow, cash flow right away.

Dr. Noel Liu:
Let's be real.

Dr. Glenn Vo:
You got to have your other job. That's what I did. And if my son was going to ask me how to do it, I would recommend this way for him. For some people might not work, but I literally was working six days a week, six days a week: three at my associate job, three at my practice. My wife, she worked a little bit more in the practice, but she was still working part time because we didn't want to take any money from the practice. We reinvested it into the practice, pay down the debt, expand, put money towards expansion. I didn't take any money while I had this other job. It wasn't until, it got to the point where he could support me, that's when I left. So that's what we did. It's I literally, when you talk about Nifty Thrifty is not a term I throw around. I lived it.

Dr. Noel Liu:
Because you lived it.

Dr. Glenn Vo:
I lived it.

Dr. Noel Liu:
Yeah. So when you were starting off, man. So I know what do you think about work? So for somebody starting off, you went through the grind. I went through the grind. Tell me, what does work life balance look like at that time?

Dr. Glenn Vo:
Yeah. So I'll tell you what, guys. I'm learning every day. And even back then I learned so much. But I truly feel that work-life balance is going to be different from everybody, again, for everybody. For me, I'm very involved with my kids. I'm very involved with my family at this season of my life. But I truly feel like work-life balance, you should look at it in the lens of seasons. Okay? Everyone has a different season in their life. In the beginning, if you don't have any kids and it's just you and your wife, or maybe you're not even married yet. You're in a certain season. If you're in a certain season where you don't have a lot of obligations to your family, then you shift your resources and your time maybe more to your business, right? If you're in a season where your kids are getting into the impressionable age, let's say their middle school, high school, you might want to shift things there because they really need you there. So when it comes to work-life balance, I tell people to look at the season you are in your life. So if you have the flexibility of you don't have kids yet and you have the ability to maybe be more, being able to plan it better, then maybe in a certain season you're like, Okay, hey, you tell your wife, Hey, you know what? Or tell your husband, Hey, let's just hold off on kids just for a little bit. Let's just get to this point and then let's get there. Now, of course, life happens. If you already have kids, then that's fine. Then you have to move things around. But work-life balance should be based on the seasons of your life. So look where you are, be, and if you're lucky enough, try to plan it so that when, because again, you can be a awesome father or mother if you're already past that grind of trying to build your practice. If your practice's a certain level, then you're going to be a better father. Now, can you juggle everything? Sure. Our parents did that, but I think we all can admit that you probably could have had your parents a little bit more in your life like they did. I know with my own family, as I've gotten older and I've become a father myself, like I'm a little bit more, have a little bit more empathy for my parents. I was like, Oh man, they did the best that they could. Maybe I complained. Can't pick me up? I gotta walk home? These guys are getting picked up or these parents are here. Maybe when I was younger I would complain. But as an adult now, I can see that. And so we understand. So just plan around the season. That's what I, that's my big advice for work-life balance.

Dr. Noel Liu:
Nice, nice, I completely agree. So when you got started, you opened up a practice. You got to settle. So how long did it take you? Because a lot of times people have this question that, Hey, if I open up my practice, what am I looking at? Two years, five years, one year? I know, again, everyone's different. But in your case, when you said to shift all the resources. And somebody goes, I opened up my practice, but I still want to play golf, I still want to enjoy life, and I'm single. And how long does it take to get that practice profitable.

Dr. Glenn Vo:
Man, so that question, it's going to be different for everyone. But I'm going to tell everybody this is that people who are successful like yourself, like other, these other amazing doctors out there, it wasn't an overnight thing. There's a lot of sacrifice involved. And when I'm talking about sacrifice, I'm not even talking about sacrificing, not buying that Benz or not buying that million dollar house. There's real sacrifices when it comes to also relationships, too. And I'm not even talking about relationships with your spouse. I'm not even talking about relationship with your family. There's relationships with your friends, right? Like you're going to have to go away for a little bit. Or maybe you realize that you only have so much time, so now you prioritize your actual relationship with some friends and whatnot. So for me, I knew that I didn't. I wanted to get rid of my debt as quickly as possible. Obviously, as I've matured now in my financial intelligence and whatnot, that's not necessarily a bad thing. But it took me a while to get that. But I came from the old school where you didn't want to owe anything. So for me, my practice was actually profitable, probably within six months. And then from there shortly thereafter, I wouldn't make sure that my wife. So my wife's a dentist as well. We met in dental school. But I wanted to make sure that she got out of that grind of corporate dentistry and into our practice. So she got into our practice full-time within that six months, and slowly I came over. But again, being Nifty Thrifty, meaning, Hey, I mean.

Dr. Noel Liu:
I save every penny.

Dr. Glenn Vo:
I want to have that nice car. Once you're a doctor, you should have this nice car. And I still drove my like, Honda, and my wife still drove her Toyota. That was working really good. We did buy a house in a few years later, you know, but we try to resist that because we wanted to build that foundation. We wanted to get build up like that nest egg so just in case we have some slow months and whatnot. And that's how we did it. And when I say Nifty Thrifty, I'm talking about if I had to go there and had to change out the filters and do the stuff, I'd do it myself. If I had to go out there, people always talk about marketing. Okay, I want to, let me put all this money in marketing. You know what my marketing was in the beginning? I literally went to every business and met them and shook their hand and offered them like a amazing deal. Like, I'm free exam and cleaning for you? And I'll give you like the discount plan for free for your team. I asked them, I was like, Do you have health insurance, dental insurance for your team? And other small businesses, they have the same problems. No, we don't do that. I was like, How about I help you out? How about I give you this discount for you and your team to come to my practice? That's literally how I got my first patient. And to this day, this guy who owns, like, the most popular burger place in the town that my practice is in; he's still a patient today. And guess what he does? When people talk about this, Go to my dentist; he's the best. Right? And again, think about it. What better way to get patients when other businesses say, Hey, my dentist is Dr. Vo. He's the best. You got to see him. Now, of course, as I'm not in the practice as much, people only want to see me. So they're like, Dr. Vo is only here for a couple of days. You can see his associate. And so that kind of can get troublesome. But again, that's how I built my practice the old-fashioned way.

Dr. Noel Liu:
That is such a great tool. Because here's the thing, man. If we are starting off our practice, we are broke. We got all the student loans, we got all this expenses, payroll, you name it. Right? Why would somebody have this arrogance and this feeling about, No, I'm a doctor; i'm not going to do that? I don't understand that. And like you, I did the same thing. I got thrown out of the parking lots. I was putting those flyers in my, on those parking lot cars. I got thrown out, security came in. Hey, you cannot do that. You got to leave right away. So I feel like, hey, listen, man, if you have to clean up your own crap on the floor, you have to do all this stuff yourself, there's no shame in it when you're starting off. And I think as a learning lesson from you, what you just said, you shared, it really resonates with me because we have to put our ego aside at that time and just go for it.

Dr. Glenn Vo:
Yeah. No, absolutely. Again, it's, I won't, I wouldn't change anything. Obviously, there's certain investments I wish I got in early, right? Like I'm sure all of us. But as far as.

Dr. Noel Liu:
It's never too late.

Dr. Glenn Vo:
Yeah, it's never too late. But as far as just working really hard in the corporate side and doing all that, I wouldn't change anything. No, it's not for everybody. But I had to go through that because then it gave me the kind of like conditioning. Like I went through that, I worked my butt off. I can do the same thing for my office and work my butt off as well. And so again, it's just like doctors, everyone wants to look for a shortcut. And there are shortcuts. There are shortcuts, but there is no shortcut to hard work. The faster you get that through your head, and this is anybody, if you're an associate right now and you feel like there's more, something more for you, you want to open your practice, there is something more. But don't trick yourself into thinking that when you open a practice, you're doing less work. You think like the owner. We're sitting here twiddling our thumbs. We paid our dues. That's the thing. We paid our dues and we took the risks. So I'm telling all these young doctors and even like associates that moved on from my practice, I say, I wish you the best of luck and I want you to do well. I want you to actually use the things that you learned here, because then I did my job. But make no mistake, you're going to work your butt off, and you are going to wonder if you made the right decision, because we all did at one point in time when we opened our practice.

Dr. Noel Liu:
I don't know about you, but I had always had a mind where I was like, Hey, do I want to quit? Always passes your mind. So let's dive into Nifty Thrifty. When did you get this launched and how was it? Like, how long ago? What is it? What is the scenes? You know, the whole thing behind.

Dr. Glenn Vo:
Yeah. Since 2017. And I'm going to share something that I know that you feel very passionate about. And that is: Sometimes you have to be in different rooms. You have to be around people who are doing more because they show you what's possible in your life. So sometimes you happen to be in that room. Sometimes you have to pay to be in that room. But again, like if you get in these different rooms, these mentors or these people around you, they will show you what is possible. And for me, I share a story of one of the coaches that I had. She was really instrumental in helping me change the culture of my practice, just teaching that part. Like I knew the dentistry, like I knew how to work hard. I wanted to learn more about the culture of practice so I can better motivate my team because everyone has a different, let's be honest, everyone has different motivations and different levels of ambition, and you have to be able to work with people who are at different levels, whether it's intelligence or motivation or work ethic. You have to work with all these different people. That's what make up your practice. And so she was a coach who helped me deal with that. And remember when we were done, she looked at me and she says, What's next? So what do you mean what's next? I'm going to grow my practice, get it to a certain level, and either sell it and retire and drink pina coladas on the beach. That was just like my goal, everyone's goal, right? Starting out. And she says, No, no, I see that you have more potential than just this. I feel like you have more potential to impact people beyond the four walls of your dental practice. And she planted the seed. And I started thinking. And I was like, maybe there is something to it. And from there, I've always been a person who was really resourceful. I had to be resourceful because that was my upbringing. When you don't have a lot, you have to figure out a way to get more, whether it's like working an extra job, maybe doing some side hustles, figuring out a way, I grew up with four other siblings, being able, getting some attention for your parents, try to. You have to be resourceful. So I've always been a resourceful person and that's how I grew my practice. Right? I've used dental equipment, bartering with other businesses to help me, bartering with the contractor so he can help build out some extra ops for me for dental work, bartering with the local Maelor place so that, doing dental work for her kids so I can get an ad in the local mailer. Like I was always very resourceful and so I was always giving advice to other dentists about sourcing different money and stuff. And so that's literally how Nifty Thrifty got started. People were asking me questions. They were asking me questions. Another Facebook group I had, which is called Dental Garage Sale, they were asking me questions about saving money, and I was like, Let me start this other group. And slowly what happening was vendors started coming to me. They're like, Hey, how do we get some exposure? I was like, maybe we can work out a deal where you win, I win, and the group wins. And literally, I was just doing something. People were like, they get blown away about what I did in the group. But I will tell you guys very simply. Everything that anyone does in business is pretty much a time-tested technique, right? Marketing in the Facebook group is the same if you were joining a Rotary Club and you were networking. It's basically networking. So what I want people to know is that the answers to growing your business has already been established. Someone who wrote a book, Think and Grow Rich, long time ago, okay, long time ago, it still applies. What you have to understand is that you just have to change the environment. The concepts are the same, the environments are different, right? The environments that you do, being just smart in real estate, you also can bring it into cryptocurrency, right? Like the concepts are still there. And if you break the rules, doc this, if you break the rules, that's what you get in trouble. You pay the price, okay? You pay the price for being arrogant, okay? You follow the rules of business, whatever it is, and you're okay. And so literally, that's how Nifty Thrifty. And so from there, I'm a big believer of not being complacent, doing deals and discounts. Okay. Then we move up to let's get some advice in there. Let's move on. I try to level up more. Okay, let me get the message outside of my group. Let's do podcasts. Right? Let's do events. Let's do speaking. And so that's how it happened. Again, like I, one of my books that I wrote, Industry Influencer, because so many people, they asked me like, how do you do what I do? I'm like, it all boils down to figuring out what your genius ability is. So a genius ability is basically a skill that you have that no one else has; other people might have it, but you're really good at; and you just got to figure out: Does your industry need it? Can you make, and you can make money off of it? And that's your genius.

Dr. Noel Liu:
And that's in your book, right?

Dr. Glenn Vo:
That's in my book. Yeah. So for me.

Dr. Noel Liu:
What's it called again?

Dr. Glenn Vo:
I don't have it right here. I actually have my other book, my Nifty Thrifty book right here. But again, like I tell people just I literally lay out the blueprint because everyone has like a special skill. Like, Doc, you have a special skill, you have this special skill, just knowing, just being really, you're very good at all the details and whatnot. You grew this group practice and you've done these investments because you can see that those things, you have this special ability. Everyone has a special. For me, it's being able to network. Right? That's my, I do that naturally. I don't even, and that's why if you figure out what your genius ability is and you figure out a way to build your business around it, you will never feel like you're working. Doc, I'll tell you right now, I probably work more now than I ever did chairside. But it doesn't feel like work to me. It's easy. Like I'll do this all day. I have to sometimes make sure I don't do this around my kids. Like, sometimes I'll get on a call and we'll work out some deal. And my kids are in the car and I'm like, Oh my gosh. And it's so funny because now my son, he now will say, Hey dad, dad was talking about just getting equity in something, like he's using those words because he hears me bring it up so much. I have to, I need to stop. I need to stop doing that. But if you figure out what your genius ability is, you will never feel like you're working. You will feel like you're just having fun. And I'm just blessed to be in that position.

Dr. Noel Liu:
No, that's great man. I think on that note, I think that's a good thing. I personally feel it's a good thing for our kids because now they know what daddy is doing, and I think that's going to give them a really good head start on what they need to do. I feel that's a good thing.

Dr. Glenn Vo:
Yeah, absolutely. Yeah, absolutely. I, my, it's funny as we go through different seasons of life and I don't want to share this with everyone because everyone's always looking for purpose. I think if you find purpose in your life, and not to go down a spiritual path or anything, I can relate this to anything, if you find purpose in your life, then you will always have somewhere to go. And I think like a lot of times when doctors, they get the practice, they're doing good and then they're like looking around, what else? Like, I can go vacation, I can retire, I could do that. But if you have purpose in your life, and for me, purpose has shifted from the what I want to who I want to serve, right? And at the most basic way of putting this. For me, it's I want to keep pushing because I see my kids are watching. And I want them, I want to show them what's possible because I feel like they can do so much more. And so a lot of times when people are searching for purpose, maybe you should shift it from the I want to attain this, I want to achieve this, to the who, which is maybe it's your, maybe it's your kids, maybe it's your wife, maybe it's your community. If you shift it to the who, how are you going to serve these other people, you're always going to have purpose. So anyways, that's something that I'm always.

Dr. Noel Liu:
That's a great point to drive home, by the way. It's all about the why and the purpose. And here's my thing on the take on the same note. I always believe that no one is better than anyone, right? We all have different powers. We all have different skill set. And at the end of the day, man, all we got to understand is we are human social creatures. We need to collaborate. Once we collaborate with network, we can tap into the mastermind and create our own mastermind. And that's how I feel we should be going in dentistry rather than competing and beating each other up. You know how it is, right? But collaboration is the key. And that's the new net worth, in my opinion.

Dr. Glenn Vo:
Yeah. No, I 100% agree there. I feel like if you have a scarcity mindset, you are missing out so much. You are missing out so much because there's going to be someone, even if they're in the same space, even if they have a practice in their same area. Right? Maybe they're doing the exact same thing. There is so much opportunity out there. There are so many people that need help. And if you just cut yourself off from that relationship, maybe that relationship, and I'll tell you, doc, a lot of times the things that I've gotten fortune that have been really successful for me is just because I just happen to be introduced to somebody. I just happened to meet someone. Someone met again, like a really big, I was a part owner in a dental lab that we just exited, and I happened to make that, I got that introduction through a friend who, he made the introduction and he couldn't do business with this person. But I got introduced to this person. And lo and behold, we got into this business venture. Right? So again, you never know who you're going to meet. You never know. The guy that's picking you up, the Uber guy could just mention something and give you an idea. Like everyone, and that's why I believe what you just said there that everyone has, if you go through life realizing that everyone has a purpose and a value, you're going to get so much opportunity. The second that you feel like, just like what you said earlier, the second you feel like you're better than people, that's where the opportunities dry up. That's where the learning stops. Anybody, any from the guy that is bringing you your food, the person who's checking out, everyone, you can learn something from everyone. I truly believe that. In fact, I learn all the time from people; listening to them, interacting with them. You have that mindset, you're going to get so much info.

Dr. Noel Liu:
And that's what it is, because you are so aware of the opportunities, because you're aware of it. A lot of people say you got to be at the right place at the right time, but I believe that you got to be at the right place at the right time and also be aware. Because if you're not aware, you could be at the right place at the right time all day long. But you're never going to take action.

Dr. Glenn Vo:
Oh, yeah. No, I mean absolutely. Absolutely. Again like you can find lessons in everything. I'm a big sports person. So I always look at lessons when it comes to sports and how things happen. And again, yeah, being at the right place at the right time. But also sometimes you're not at the right place unless you're working hard.

Dr. Noel Liu:
Exactly.

Dr. Glenn Vo:
And sometimes people don't want to, I wouldn't say not talk to you because I think for the longest time I was I grew up with very little. So I always had a chip on my shoulder. I was like, I always had to prove things. But I think what I changed my mindset is, no, it's not because people don't see your worth, right? They just don't notice you yet. And it's up to you to try to get to another level for them to say, Oh my gosh. And so for me, for the longest time, Oh, this guy blew me off or whatever. And it's not that. They're so busy. They're so busy. There's so many things going their way. But if you're working really hard and you build something, then all of a sudden people will notice you, right? So it goes back to all those things come into play. But there's no shortcuts. Tom Brady just actually just had his retirement ceremony. And his, one thing that he kept on, that he got his jersey retired by the Patriots. And in his speech he says: No shortcuts. He kept on saying that: No shortcuts. And you got to put hard work in there. And yes, there is some shortcuts, but there's no shortcut to hard work, no matter what.

Dr. Noel Liu:
Don't you agree with all the sport greats and all like guys like Kobe, Jordan, Brady? Everybody has the same work ethic. You got to put in the reps, you got to put in the reps.

Dr. Glenn Vo:
Again, those guys are like all-time greats and amazing people. And even when they say that, right, these guys are just God-gifted. They have everything. You probably thinking like, Oh, Brady's, he's a tall guy and he has a good arm and everything, but I like using him and Kobe. In fact, I actually have, they're like, in my office here, I actually have a painting, a picture of Kobe, of Brady, and Jordan up there as well with some sayings, because yes, they're amazing people, but they had to work so hard. If you guys, again, like I already mentioned, if you're like a good person, you have an abundance mindset, you're willing to help people, you're willing to work hard, you do those three things, you do those four things, success is going to come. You don't have to, of course, it's helpful if you get more knowledge, read more books, but if you just do that, success will come.

Dr. Noel Liu:
I love it. So what's next step for you?

Dr. Glenn Vo:
Next step is something exciting about is again, I'm trying to surround myself by people who, you know, such as yourself, such as Dr. Gianni Montanucci, all these different people who are just amazing investors, who are just, who surround themselves with a great network. So for me, honestly, what started, I'm actually co-hosting a conference that actually you're going to be at, that you're going to be at; that passive investing for dentist conference. And actually, what happened, i'll tell you the story behind that. The story behind that was I reached out to Dr. Gianni. I was like, Hey, I just, can you like give me some resources? I just want to learn more. I just want to learn more. I don't want to become like a real estate professional. Like I don't have time for it right now. I just want to learn more. Can you just connect me? And he mentioned you and a few other Facebook groups, and I was like, I just want to be around good people who are like, they just want to share and they want to share in like the deals that they're doing. Like, I'm not looking for someone who just wants to sign me up for their mastermind or whatnot. I want to see if they want to share that. So he was like, Let's do a meetup. Let's get like ten people. I'll bring some people in my network and you bring some dentists, and let's just have them meet up in Dallas. That's what it started off with. Then what happened was people are like, Can I come to this meetup? Can I come? And we're like, Okay, fine, we're gonna have to do like a little event. 50 people. So then more people start to get invited. And now he was, Gianni was like, Glenn, more people want to show up.

Dr. Noel Liu:
You guys are sold out.

Dr. Glenn Vo:
Yeah, so we sold out. So then basically what we did was we, I had to scramble around, find another venue last minute.

Dr. Noel Liu:
No way. You guys are actually finding another venue, like a bigger size?

Dr. Glenn Vo:
And so now, so now we're going to do 100. And I told Gianni I was like, There's no way I'm going to get anything bigger than this. So right now we have 30 seats available and that's it. Like I can't do anything about it. But what started was we were just going to meet up and I just want to learn more. And now a bunch of people want to come together and learn more, and I'm excited. You're going to be there with a panel with a few other amazing.

Dr. Noel Liu:
I'm excited, I'm excited. When is this? August 16th, right?

Dr. Glenn Vo:
August 16th. It's in Dallas. It's in the town outside of Dallas called The Colony, which is an amazing area. And again, like we literally, we had to find another venue, we found it here, to get more people. But for me, it's all about just learning more and leveling up and just getting surrounded by other people like yourself who have an abundance mindset. Because I just want to get better. I just want to learn more. And what I'm hoping is.

Dr. Noel Liu:
There's very few of us out there. I'm not joking. You know how it is. When you look around. It's hard to find like-minded people.

Dr. Glenn Vo:
And that's the thing, and that's the thing. And we're so excited about this because I want to learn more when it comes to this. Because if you look at, I'll be honest with you guys, if you look at the amazing entrepreneurs out there, even some of the athletes I just brought up. Learning never stopped for them. They were good at making money in a certain way, but they wouldn't have learned other things. And that's really the, I'm not saying that I'm going to become a real estate professional, but I do want to know what's out there because I see all these other high-level people benefiting from these things. And again, you have to work with the people that have been there, like yourself and Dr. ... and all these other guys who are willing to share that knowledge. Because look, at the end of the day, you start as a dental professional too. You are giving back to your alma mater and helping all these people out. Again, guys, for me, I'm looking at you. And I'm like, I want to get, how did he do that? But at some point, you started where I was and that's what it's all about, right?

Dr. Noel Liu:
I learned this from Tony Robbins. The secret in living is giving. And that's one thing I've noticed. Like, ever since we pledged that amount and ever since we did a lot of the other stuff that we do on the side, the business automatically just gets better. It's crazy karma. Like people just say, Hey, how are you doing it? You don't have to do it. It's just, it just happens without getting too spiritual, right?

Dr. Glenn Vo:
No, I love it. It's just. And I will tell you, as someone who has saw what you did, it's inspiring to me. It's inspiring to me because it's when you give like that and when you're willing to help others, you don't know who it touches. And for me, I was like, Wow, that's amazing. Like I, and when you give like that, it ends up helping more people.

Dr. Noel Liu:
More impact, more people. And I wish everybody did at a grassroot level. And this way then, you know what the school doesn't need to borrow money from Delta Dental.

Dr. Glenn Vo:
Yeah. Yeah. Exactly, exactly.

Dr. Noel Liu:
So yeah. Glenn, hey, it was amazing conversation. So two things here. I just want to ask you, what does success mean to you and how would you define family?

Dr. Glenn Vo:
What's funny is that defining success, I want to say, the majority of my adult life I've tried to search for that definition, right? And early in my career, I thought it was a dollar amount. I thought it was a maybe amount of material things. Maybe I thought it was also the ability to do stuff for other people in my family, what I could give them. But what I realized as I've gotten older and gotten mature and lived life a little bit more is success to me, is the ability to spend time with the people I love without restriction. And what I mean by that is that's my family, the people that I love working with, without restriction. And literally that goes to freedom. That goes to freedom. I think at the end of the day, when people are searching for the things that they think they want, like I want X amount in my bank account, I want this, I want that, what they're really asking for is the freedom of it. And so for me, it's the, but not just, freedom for me is the ability to spend time with the people I love. I've gotten there. I'm looking for deeper levels of that. I'm lucky enough to be able to pick up my kids every day from school, take them to their activities, have a schedule that's flexible enough for that, and also do good and fulfill myself as well. Spending time with the people I love without restriction. And there's different levels of that. I'm just trying to get to the deeper, that's like the Zen state to get to the deepest level of that. Again, people I love is is not just my family, but people that I like to work with, I like to mentor, that are like family to me. That's what success. And of course, family is something that's more, that's goes beyond just your blood family. I think we all can agree that sometimes our blood family probably doesn't treat us the best sometimes. So family for me is the people that touch you on a deeper emotional and spiritual level. I have people who are not my blood family, but I consider family members, mentors who I feel like consider they're my, big brothers, big sisters. And so that's what it is. So again, like family is not limited to just blood, but it is the people who affect you on a positive way, spiritually.

Dr. Noel Liu:
I love it. Great. All right, my man. I appreciate your time. Thanks for joining us here. It was great insight.

Dr. Glenn Vo:
Thank you so much for having me on. And for those who reach out to me anytime, I'm easy to find on social media, LinkedIn, Facebook's best way. Happy to talk to everyone. Again, that's how I run my business, run my life by connecting with more people. So if you have any questions or anything, let me be of service to you. Reach out to me.

Dr. Noel Liu:
I love it. This is Dr. Glenn Vo. Ladies and gentlemen, we're going to land a plane. And if you guys have any questions, we're going to put a link below. He is not hard to find. He is everywhere and definitely Nifty Thrifty. If you guys have not heard of it, I don't know where you've been living, but definitely look it up and be a member. Join. He is a great resource. So with that being said, make sure to like and subscribe. We'll see you guys on the other episode, and for now, have a good one.

Dr. Noel Liu:
Thanks for tuning in to the Secure Dental Podcast. We hope you found today's podcast inspiring and useful to your practice and financial growth. For show notes, resources, and ways to stay engaged with us, visit us at NoelLiuDDs.com. That's N O E L L I U D D S.com.

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About Dr. Glenn Vo:

Dr. Glenn Vo is a practicing dentist, best-selling author, dental entrepreneur, and karaoke enthusiast. He is the creator of Nifty Thrifty Dentists, a social media platform that reaches over 54k dental professionals on Facebook and 23k subscribers on YouTube. Additionally, he founded Dental Lifestyles Magazine, a quarterly publication for dental professionals across the US. Dr. Vo is a USA Today Best Selling Author with his debut novel “2612 Cherryhill Lane” and a Wall Street Journal Best Selling Author with his business book “Industry Influencer.”

Dr. Vo coaches professionals nationwide, helping them become thought leaders in their industry. He is also the owner of Denton Smiles Dentistry, a large group practice serving the Greater Denton Area since 2009. Through Nifty Thrifty Dentists and Dental Lifestyles Magazine, he supports dental professionals in advancing their careers and helps dental companies grow by increasing brand awareness within their networks.

Dr. Glenn Vo lectures across the country on dental overhead management and social media strategies for dental corporations. In his personal life, he continues to combat tooth decay and gingivitis in his practice while serving as an Uber driver for his kids and a trophy husband to his wife, Susan.

Things You’ll Learn:

  • Resourcefulness can help grow a successful practice and achieve financial freedom.
  • Finding purpose in life and career shifts focus from personal achievements to serving others.
  • Collaboration and an abundance mindset open up more opportunities than competition.
  • Challenging situations help develop skills and qualities necessary for professional success.
  • Giving back to one’s community and alma mater fosters personal growth and success.
  • Success goes beyond material possessions and includes spending time with loved ones and mentors.

Resources:

  • Connect with and follow Dr. Glenn on LinkedIn, Instagram, and Facebook.
  • Learn more about Nifty Thrifty on LinkedIn and their website.
  • Discover more about Dr. Glenn Vo on his personal website.
  • Buy the Nifty Thrifty Dentists book by Dr. Glenn Vo here.
  • Get a copy of Industry Influencer by Dr. Glenn Vo here.
Categories
Podcast Uncategorized

Exploring Cutting-Edge Digital Techniques in Dentistry

XCell Dental Implants

Summary:

Welcome to the Secure Dental Podcast!

This new show will bring you conversations with the brightest minds in the Dental and Business Communities. Hosted by Dr. Noel Liu, this show will dive deep into practical tips to grow your business. Many entrepreneurs wished they had a guidebook or someone to help them understand how to grow their businesses, Well you’re in luck because this show will be exactly that!

Tune in twice a month and unleash your full potential!

Secure Dental -Jonathan Abenaim: Audio automatically transcribed by Sonix

Secure Dental -Jonathan Abenaim: this mp3 audio file was automatically transcribed by Sonix with the best speech-to-text algorithms. This transcript may contain errors.

Dr. Noel Liu:
Welcome to the Secure Dental Podcast. Through conversations with the brightest minds in the dental and business communities, we'll share practical tips you can use to scale your practice and create financial freedom for yourself and your family. My name is Dr. Noel Liu, CEO and Dentist at Secure Dental, and also co-founder of DentVia. I'm your host for the Secure Dental podcast, and I'm so glad you're joining in.

Dr. Noel Liu:
Hello, everyone! Welcome to another episode of our Secure Dental podcast, where we bring in many bright talents from our dental industry. Today, we have a very, very special treat. I got this gentleman here, this guy has been like my lifesaver in full-arch so, but before we get started, I would like to shout out to our sponsor. DentVia is a dental virtual administration company that helps our front desk staff supercharge them with back-end calls and back-end tasks, so definitely visit them at DentVia.com again. That's D E N T V I A .com. Now without further ado, I got Dr. Jonathan here. He's a world-renowned double-board certified implantologist and has revolutionized the dental implant experience with the XCell Implant Process. With over a decade of experience in full mouth rehab, Dr. Jonathan has harnessed the latest digital dental technology to offer faster, more predictable, and superior quality service. From his state-of-the-art office, Dr. Jonathan, the brains behind the XCell Implant Process. Welcome.

Dr. Jonathan Abenaim:
Thank you so much. Thanks for having me.

Dr. Noel Liu:
So, doc, how did you get started with dentistry? Let's go back in dental school.

Dr. Jonathan Abenaim:
So it's actually quite interesting. You know, a lot of people, they go into these fields because they have some sort of experience when they were young, you know, say, they say maybe you go to the army, you go to the police, you become a police officer, maybe because you were bullied or something. I would think maybe you become an MD because, you know, you had somebody in your family maybe was sick, or you had some experience at the doctor that decided that you wanted to do something about medicine. And if you were a dentist, maybe you got hit by a car, or you had some crazy dental experience that made you love it. But to be honest with you, I've never had a cavity in my life. I went to pediatric dentist my whole life and just had cleanings. Never really had the only. My biggest dental experience was at the oral surgeon to have my wisdom teeth taken out like every other 17 to 18-year-old kid. And I decided I'm going to go to do dentistry because I like people. But before dentistry, I thought I was going to be a computer science major. And then I realized, I really like people. I like technology, but I really like people also. And there was nothing in technology 20 years ago when I became a dentist. I mean, the biggest thing was a ... Dent, you know, like that was like, wow, that was huge. And maybe Dentrix had come out and we can actually not have to write our full charts, like you said, like hybrid charts, right? But I said, I'm going to be a pediatric dentist because that's what I know about dentistry and an externship of pediatric dentistry in dental school. And I swore to myself that I don't want to sing the wheels on the bus go round and round for the rest of my life every single day. So, I really looked into more things in dentistry, and I couldn't find anything that I loved more than the other because I just loved everything, and that led me to where I am. And people ask me, like, how did you do this? And I said, you know, I went back 20 years ago. We had this class in dental school that said to us, write down your mission statement. Write your mission statement about why you want to become a dentist and what is your business going to look like, and what's your practice going to look like. And I read it till today, I found it, and I read it till today, and the major topic was, or the major theme was change the brand of dentistry. Because I was so tired of hearing, no offense doc, we really don't like you. And that's like the most offensive thing because if you're a dentist, right? And you really care about your profession? You know how much we think about it, how much we dedicate our life to make the patient experience the best? I mean, listen, I'm not the one that makes the Septocaine taste really bad. I just buy it. I mean, I'm sorry, anesthesia tastes bad, and I wish somebody I'm not smart enough to make it taste good. So, like I really said, you know what? When I started doing full arches, I said, there is no way I'm going to be taking these Oprah tray impressions, cutting up these Invisalign trays, ordering a custom tray, hoping that I find those holes before the PVS or the Polyether sets, and do this again. And then when I take it out and send it to the lab, the lab either loses my impression or they mess up on the pour, and then I got to redo the whole thing again. And I was so tired of apologizing to my patients for things I didn't do, and that drove me nuts. On the other side, I felt kind of a hypocrite when I put in a beautiful restoration and I didn't make it. It was only my lab technician, and I'm like, yeah, I'm great, take a look. It's like when doctors show their case, and they show the before and the after. I'm like the before, your staff probably took the picture, and the after, your lab technician did. So what did you really do? You cut the tooth a bit. You took an impression. I mean, it's kind of hypocritical, and I was like, wow. And I don't have a problem with those before and afters, but like, if you didn't do it, tag your lab. The guy or the gal worked really, really hard, tag them. You know, give them the give them the credit. Don't take it off.

Dr. Noel Liu:
I love the statement.

Dr. Jonathan Abenaim:
It's like, it's crazy. So, as you guys know, like I'm the surgeon, I'm the restorative dentist, and I'm the lab technician. I'm the guy that runs the mill. I'm the guy that centers it. I'm the guy that does a lot of it, and if not all of it, and I don't know, I guess I sleep better at night.

Dr. Noel Liu:
Oh, that's an excellent statement because, you know, a lot of these before and after, and I think you're the only person who called out that shot. So I love it, man, I love it. So after graduation, did you guys go right to, you know, your own practice? Did you work in an associate? What was the process like for you?

Dr. Jonathan Abenaim:
So, like I told you, I had nothing that I wanted to only do. So, my dream was always be to be a periodontist and a prosthodontist. And I applied to Perio Pros at Penn, where I went to undergrad, and they accepted two people, and I was one of them that they accepted. And they had changed the dean, and I was the year that all graduate funding was gone. So I went to Penn, I wouldn't have a scholarship, I paid for four years of dental school and Perio Pros is another four years. And I said to myself, oh my God, if I go for another four years of Perio Pros, even though I was recruited from the day that I started to do this, I said, My God, I'm going to finish with half-a-million dollars in debt then, which is almost a million today, probably.

Dr. Noel Liu:
Easy.

Dr. Jonathan Abenaim:
And I said, I can't do that. I tried to speak to the dean. It was a new dean from Harvard. She said to me, oh, you want a scholarship? No problem. Just dedicate seven more years of your life after school here. I'm like four years of dental school, four years a Perio Pros, and seven years of academic teaching. I'm not going to do this. So I started looking for other programs, and Florida was the first and only Pros program in the country that allowed Prosthodontists to place implants. Now, they have to place implants, all pros residencies, to be able to graduate, but it was the first one, and they offered me a full scholarship. I got to school, and the implant director was fired. The director was fired, and my scholarship vanished. So I said, well, I'm not gonna leave Penn to come to this school. I'm going to say, what? Not even. And I stayed there for six months. I was married, I had a kid, and I said, I'm out of here. I went, and I did a part-time implant residency with Dr. Miller at the Atlantic Coast Dental Research Clinic. I did that for about a year, and that was really like it was so little. You know, people think they take maxi courses, and they're going to be implantologists. I mean, you got to practice. So, once I left there, I was working in Florida. I worked for 7 or 8, what you guys call DSOs today or DMOs. And I got fired seven times, and I got fired seven times because my dentistry was bad, was because I didn't want to do bad dentistry. And I'll never forget, on the last day of my job, the head of the DSO said to me, Jonathan, just shut the f up and do what I tell you to do. And I said to him, I'm really sorry, but I worked really hard for my license, and I'm not going to use some lab technician who does this in his garage, and I don't know what the hell they're doing or how they're coming. And it's, I'm not proud to put this in people's mouth. And a high-end lab for a DSO, then was Glidewell like, they're like, you cannot use Glidewell, it's too expensive. And that was $99 then. And I said, this is enough. And it was two years after dental school. I probably had like $30 to my name, maybe, plus my dental school debt and everything. And I was like, I told my wife, I said, I don't understand. I went to the best school in the world, I have nothing, I have all of this skill that I learned and I can't do it. And we decided to one day I decided to open The New York Times, which is that's how you found a job. And I found a practice in New York, New Jersey, actually, and I said, let's go. I bought it sight unseen. I lost 40% of the practice within the first three months.

Dr. Noel Liu:
Why was that?

Dr. Jonathan Abenaim:
Nobody likes to do nice dentistry. They like when you buy a practice from a dentist who just patched everything or just watched everything, and then you come in and do digital X-rays, redo the office, redo everything, and start telling, diagnosing novice dentistry people that just want you to diagnose what their insurance covers, they don't like it. And when you don't have the communication skills, especially when you come out as a dentist, you think that you're talking to teeth. You need to talk to people.

Dr. Noel Liu:
Wow, that's huge, man. That's huge. This thing, what you just said, I think that's going to help so many people.

Dr. Jonathan Abenaim:
Yeah, like when you come out, you're trained by people that can't do most of the time most of the dental professors, unless they're passing through or doing this for fun because they're already been successful. Most of them are just there because they're stuck there, and they don't teach you how to talk to people, or you're just so busy in dental school, you don't learn how to talk to people, and you talk to teeth, and you start saying, well, you know, the occlusion and the curve of Spee and the curve of Wilson and the non-balancing occlusion and the non-balancing contacts and the protrusive movement. And patients are saying, well, what do you even say? And you know my big thing is when I talk to other people and other professions they start to talk to me about this. And I say, listen, man, I'm a dentist. I don't know anything else. Explain it to me again, because if you want my money, I better understand it. And if I don't understand it, you're not getting it. And they get very frustrated. People get very frustrated in other industries because, like, what do you mean you're so difficult? I'm like, you tell me, why does my HVAC need to be replaced? If it's working, tell me why, and I'm having my HVAC replaced right now in my office. Why? And people think that, you know, they start saying heat transducer and the blower and the and I'm like, I don't know what any of that means. Like, explain it to me. And we do this same thing every single day. Like, you do not have to read your consent form to the patient. You need to talk to them as if they were your brother, they or your sister. They were your mother; they were your father. And talk to them like a human being, that's all people want. It's the most vulnerable thing to sit in a chair. You know, they're not sitting in a chair like this. They're sitting in a chair like this, and it's so vulnerable, and you're just like you expect them to say yes to you. And getting back to I lost 30% to 40% of my practice that I purchased, and the history was from there. Like they say, you know, before something great happens, everything has to fall apart.

Dr. Noel Liu:
Would you say that was like your bottom part of your life? Like, you know, you lost everything you married?

Dr. Jonathan Abenaim:
Not the part I didn't care about the patients. Really, the biggest thing of my life was my dream was to be a Florida dentist. I came from Canada. It was freezing. I want to live in the sun, right? And that was my dream to do cosmetic dentistry in Miami, Florida. And I had all of this skill and I worked so hard to be the best at what I thought I was, and nobody gave me the opportunity. I was just another associate. What was nice about being associate is that I used to come in with my coffee, my newspaper, and my bag, and everybody was happy to see me as opposed to today, not my staff, but I'm assuming a lot of people, they come in, everybody runs away, oh shit, the boss is here. It's a different mindset, and associates, they don't get it. You know, when you're an associate, you're living by today, and that's one of the problems that associates have. They say like, well, how much am I going to make today? And dentistry is not a sprint; it's a marathon. And there's going to be days where you're not going to make any money, and there's going to be days that you're going to lose money. You may have to write a refund check. You may have to redo something at your own cost. That's just the business that you're in. But if you understand that you build relationships with people, it's like, you know, when I first started, I wrote a book. It's called The Trust Factor about building trust with people. And I used to teach about all of these ways to talk to people in the hygiene room, how to build trust with your treatment plan. And, you know, today, like almost 20 years into this, I really don't have to do that as much because my patients know me. I did that 15 years ago. So, if you're a young dentist and you're an associate, use that opportunity not to make as much money as possible. Use that opportunity to hone your skills. And when I talk about hone your skills is not only your skills, just like communication-wise, try what works, learn about what works. Learn about nonverbal communication with people. But more importantly, like how do you become a full-arch dentist? If that's what you want to do, take out a shit ton of teeth. Give out bone grafts for really cheap, so you'll learn how to pack bone. You learn how to manipulate flaps. You learn how to do multiple different types of sutures. Because I can tell you when you see full-arch dentists and they show you their flap wide open and they have all of those implants put in, that is the easiest part of the procedure. The hardest part is how are you going to put it back together so that it looks good and it stays good. And I always tell my team, I'm like, this is the most important part, how we put everything back together. It's doing a screw, dude. Anybody could do that. It's it's a bit like one of the guys I used to go to dental school said, it's a post and core. It's a huge post and core; it's not that hard. But to put everything back together, to manipulate the tissue so that it has tension in certain areas and no tension in other areas, and it stays where you want it to stay, and it thickens where you want it to thicken, that is everything about full-arch dentistry. Because you can see people that are doing full-arch dentistry, you look at their cases, the tissue is gone, completely gone like six months, eight years. And that's why when I show my post-ops, I don't care about the X-ray. The X-ray is for dentists that treat teeth when I post ..., like look at my tissue. That is everything. If the tissues stay, that means I designed my prosthesis correctly. I educated my patient correctly on hygiene. I maintained them correctly. My occlusion is correct. All of this stuff that everything comes into it. And really, I would say that probably like real implant dentistry. And when I say, by real implant dentistry is not oral surgery, implant dentistry, periodontics, implant dentistry, general dentistry, implant dentistry, but a real implantologist, implant dentistry that involves surgery, restorative dentistry, and lab, that is probably the hardest thing in all of dentistry. So yes, the money is fun. Like I want to do what you do. Hell yeah. I also want to go to the marathon, to the Ironman and wait at the finish line and cross with you, but that's not the way it works, man. You got to really, really study your craft. And if you don't study your craft, you're never going to be great. You're going to get burned. And that's what happens, people get burned. And it's not fair because there's a lot of money involved.

Dr. Noel Liu:
You know, you're so true about the money involved because people actually putting their house, they like taking out like HELOCs from their houses, right, and their homes where they live, and they're trying to get this procedure done. If you are like one of those weekend warriors, I mean, you got to understand there are limitations. And I love the fact that you are like, hone onto your skills.

Dr. Jonathan Abenaim:
Yeah, you know, we talk so poorly about our dentist friends that go and take a course on the weekend. I mean, when else do you want them to take it? The weekend is when they're not treating their patients. It's when they're able to like, breathe. But I think we can worry, or is probably, we're referring to somebody who went Friday and Saturday and then decided he's an expert.

Dr. Noel Liu:
No, that's exactly what I meant, you know?

Dr. Jonathan Abenaim:
And it's important for us to say that because, like, what else do you want me to take a course? MDs also take courses on weekends, you know.

Dr. Noel Liu:
Hey, I did all the weekends. You know, I did, like, several weekends, right? And nothing wrong with that, but I never called myself an expert till I did not put in the hours and the years.

Dr. Jonathan Abenaim:
Amen.

Dr. Noel Liu:
I love into getting that craft like, you know, like perfected. So you went from your office. So, let's dive into your XCell process, man. I mean, I love this stuff here. Yeah, I've been using it for about a year. I'm sold. I mean, I try so many different systems out there. I mean, this is, like, no joke. I even had, like, my lab guy coming out do photogrammetry for me. But ever since I started using your product, photogrammetry is out of the window. So let's talk a little bit about that. So, how did you get started with this?

Dr. Jonathan Abenaim:
Oh, man, like I mentioned before, when I was doing full-arch dentistry, I was doing it like everybody else. Take the teeth out, place the implants, do a denture conversion, grind the shit out of the denture, trying to make it fit. Patient always ended up like this, then patient goes home. After that grueling 16-hour surgery, comes back, you got to take everything off. Hopefully, it didn't fail and then start all over again. Start taking all the records and the bite rims and the wax and the this. And I said to myself, If I'm going to scale this, this process is not scalable. It's impossible. Like imagine I did I, you know, I, 20, 30 arches a month like that, like okay, the surgery you can do, but how are you going to restore it? You know, and I think that implant dentistry hasn't changed. Before I started pushing this whole digital thing, which I believe I was really the first one that ever did this. And I'll tell you about this in a second, but implant dentistry didn't change because it was controlled by surgeons, and surgeons just placed the implants, gave them the immediate denture, and it was someone else's problem. All of the funds were usually eaten up by the surgery, and the restorative dentist, which was usually the general dentist or the prosthodontist, had to, like, deal with whatever money small money was left for the patient to restore them, and it was a loss leader. The lab bills were good. Hybrid was anywhere between $7500 to $12,000. That's what it cost. And I would say 2008, 2009, that's what you had to pay. The components were crazy. Gold was crazy, zirconia wasn't as nice, and if you did use zirconia, you had to use it as a substructure. And then the guy had to layer the whole thing. And then everything broke two years later, and it was just like, this is not fun. Like, I'm just going to do scaling and root planing a single crown with my CEREC, and I'm going to call it a day. I don't need the stress in my life, but I loved it. I loved doing it. So I said to myself, enough; I need to figure this out. And I literally deep-dove into digital dentistry. And I think that when the trios came out, trios three, and when the Roland machine started to become actually affordable, not 50, but Roland 51 became available, it was actually financially feasible for us to actually do something like this. The problem is in 2015, 2016, when I started inquiring about this stuff, everybody said to me, no, it doesn't work. And I said to myself, we do full arch of teeth with a scanner. Why doesn't it work with implants? And the literature continuously, even to today, or even the people that have photogrammetry, will say it is not possible. And I just take out the thousands of X-rays that I have, and I show it to them, and I show them the post-ops, and it is possible. And in 2024, like, I don't need to do that anymore. But in 2016, 2015, when I started to teach this, everybody said, I've doctored my X-rays. I lied about the cases. It wasn't true, and it was just like as I started amassing the cases, people started saying, whoa. So the first thing I started doing was, how am I going to acquire the data correctly? It wasn't even about manufacturing or designing yet, so I needed to master how do I acquire it, and I started studying what was wrong with the internal scanner and to today, what's wrong with the neuro scanner? So I solve that problem. Then I went into the manufacturing because I wasn't really interested in design, and design was like just I felt like it was root canals. If you don't do it every single day, you don't spend the time. And it was too cheap to outsource even to today. It's just so cheap to outsource it. So, I started doing manufacturing because manufacturing was the bottleneck that stopped me. When you send it to the lab, they used to say to you, it's going to be ready in two weeks. And when I started visiting labs, I'd never been inside a lab. And what you realize that happens in the lab is they have these little bins and they're stacked up one next to each other and say one, today is Friday, and the due date is Sunday. It's been sitting there for about 12 days, and they work on it on the last two days. And I said, well, why are you making me wait two weeks? Why can't I just schedule it correctly? Because it really only takes you two days to do it, because I used to think that they worked on my case for two weeks straight and I'm like, how are they making any money? Two weeks of charging me $100 a crown doesn't make any sense. And then I started realizing how labs are. They don't have a good management system. That's why it takes them two weeks to do it, especially smaller labs. So, I started looking into manufacturing. I said, well, if I can buy a mill, because when I started, the mills used to cost half $1 million, and they were massive, probably the size of this office that I'm sitting in today. Most dental offices don't have room. Most dental offices, I would assume, are I haven't been in a lot of dental offices, but probably 1000 to 1200 square feet. I would say an average dental office, right? If you're like in middle of nowhere, real estate is free. You can have a million. You know, if you're in Manhattan, you like you work like this, right, right? Anyhow, so I started getting into manufacturing. That was pretty eye opening because I thought I had a CEREC and I knew how to manufacture, which is not true. So, I really started studying this. And manufacturing and milling is really something that it's a craft. It's an art. Just last night, we figured something else out to make the workflow even easier for people. And this is, like I told you before, we got on air yesterday was like massive eye-opening, like so many breakthroughs that came through in milling, design, acquisition, like crazy stuff that I'm going to be showing in August at Full Arch Raw, that it was like, wow, I can't believe I'm doing it the other way this whole time. And I know if I didn't figure out, nobody's figuring it out because I work with people all the time and they have no idea to this day, everybody's just like taking little pieces, and they're not weekend warriors. You know what? They are social media warriors. They look on the internet, they see a picture, they see a video, and they think they know it. I told somebody, you need to come to my course in August. He said, oh, I'm really busy. I have this, I have that, and meantime does not a mill does not acquire, does nothing. He goes, well, in the meantime, I'll just be looking at the stuff you pump out on social media. I'm like, dude, this stuff I show on social media is not even less than 1% of what I'm doing, and it's done for a reason. Why would I show you everything? It's bad for business anyhow. So I started doing manufacturing, and we cracked that code, and just lately, I started doing designing to crack that code. And when I say when I crack that code, it's not about learning how to do it. It's learning about how to do it efficiently. Because, you know, at the end of the day, I'd rather be doing podcasts with you. I'd rather be on Google. I'd rather be on playing basketball with my son. I'd rather be swimming. I'd rather be doing something else other than standing in front of a computer doing this. But if I can do it really, really quickly and really, really efficiently and really, really well, why wouldn't I take that on?

Dr. Noel Liu:
Exactly. So your manufacturing, what made you start with that, man? I mean, like a lot of dentists, they'll be like, hey, I can just give it to my lab, or I can just order it from here. What was the thought process behind you with saying, hey, I want to manufacture this thing here, and I don't want a third party doing it?

Dr. Jonathan Abenaim:
I would say that I don't know if the word paranoid is, but I always I have this fear that one day everything's going to be taken away. And I feel that if I'm not prepared for disaster, disaster will eat me alive. In my career, I've had a lot of disasters to the point where I almost lost my whole career, when I injured my arm, where I defied all odds, and I wasn't supposed to operate for six months to a year. I was operating in three weeks because I took my health and my own hands. And in terms of manufacturing, specifically, when COVID hit, and I had 90 days where I could not produce a dollar in my practice, yet I had all of these full arches that I had started that were time to be restored. Now, okay, if I have 20 arches that need to be restored, okay, 20 arches that say $5,000 an arch, do the math. It's 100K, right? Yeah, it's 100K, and that's each month. That's $300,000 that I would have had to come up with out of my operating account when the practice is not making any money to restore these patients. And if I hadn't set up myself to be able to manufacture this on my own with my own time, which all I had was time during COVID, who knows if I would still be open? Who knows if I would have the savings that I have? Who knows if I would have had what I had? Who knows? Because dentistry is almost like a restaurant business. If you don't plan correctly, you could be done in a month if you don't have the reserves to be able to be there. And in full-arch dentistry, it's not like general dentistry where you okay, you'll just keep cranking the single crowns. You could have a CEREC; you could outsource the crown to China for like, I don't know, 20 bucks, 10 bucks and still survive. But when you're in full-arch game, there's no laboratory that's not going to do this for like less than $3,000 that you would be proud of putting this in the mouth, right? An average $5000, a good one, $10,000. Like that's just what it costs now, you have no income, and you owe these people these restorations, and that money is gone. What are you doing? So I felt that that was the first thing. And the other thing is that I really enjoy it. Like I told you in the beginning, I was like, I felt like a hypocrite when I put it into people's mouths, and it wasn't me that did it, because the patients don't know that there's a lab technician behind it. They're like when they think the lab, they think it's a room in your office. They don't, they think it's all you. And when they said, oh my God, Dr. John, you did such a good job. They never say that when they look at the X-rays of my implants, where they look at the margins of my crowns, because that's really what means we did a good job. Our impression was right, our placement was correct, but then we'll look at the thickness of our tissue. They don't look at the occlusion. They don't know any of this stuff. They just look at the aesthetics of the teeth. And I never did that; it's hypocritical on a daily basis. So again, my dream was always to work with the lab technician in my office, but we just don't speak the same language. Dentists and lab technicians don't speak the same language on a general basis. They just don't. There's like this massive animosity, the technicians taking too much from the dentist. The dentist is making too much compared to the lab. And it's this constant battle. And I tried, man. I tried for years to get people to work. I've had in-house lab technicians. I've had conversations with labs. They're not bad people. We just speak two completely different languages, and we're doing the exact same thing. So, for me, I just felt like it wasn't going to be successful. So I needed to figure out to do that. And I'm also very impatient. Like if I put in a prototype on Monday, I want to finish the case on Thursday. I don't want to think about it anymore. I finish the case. On to the next one, on to the next one, on to the next one. And that's the freedom that this gives me. I like, I love freedom, I hate owing anybody money. I hate having to rely on somebody else. And there's so many things we have to rely on as it is in a dental office. The less I have to rely, the better it is for me. That's awesome.

Dr. Noel Liu:
So what's next for you and your XCell products? I'm always looking forward, like, what's coming up.

Dr. Jonathan Abenaim:
The two latest things that we came out with is I redesigned the scan body. You know, I was the first one to ever invent and patent a cup specific scan body. You know, scan body is one of the biggest errors that Intraoral scans has is that the scan body isn't picked up correctly. So with my teeth's caps, they will always be picked up, and the triangles will always be perfect. So we came up with the scan body. When I originally made it, I put a really small head on top to be able to temporize very easily, but we found in some cases that if you scan too fast because it's so small, the scanner doesn't pick it up as sharp. So what we did was we changed the head to be our beloved scan body, which was my original scan body. It still has a different cuff heights. It has different colors. I've also invented something called the Power Tax screw that allows you to I love those reference your bite reference your pre-op and post-op. We made it in two pieces. You can even use the power screw if you buy the one piece. As a bone generation guide to be able to let you to take a bone out, it's the only bone tacking screw that is multidirectional that you don't have to screw it in, like with a Phillips head, and go straight through. It has my Powerball head on top, so you can change the angle to 30 degrees. So if the patient is back there and you can't get your instrument back, you can still angle it and be able to get it in. So imagine going like this to the side of the head. And not having to put the screw through the patient's cheek. And that's really it. We have Powerwall 2.0, which, surprisingly, a lot of people haven't jumped on. I think it's just a really better screw. I have no, 1.0 is amazing.

Dr. Noel Liu:
What's the difference with a 1.0 and 2.0?

Dr. Jonathan Abenaim:
Yeah. So the difference between 1.0 and 2.0 is that the screw is exactly the same. The difference is the shaft on the inside has one extra feature. You know, as our world is going to hell is on fire, as I call it, money is getting very, very tight. And you know that it's getting tight and in full-arch dentistry, because what's happening is the companies are investing so much money in what we call these resin materials to be able to print in-house, be able to generate this in-house. And really, that's really led by people not having enough money to pay for full arches. And dentists, I need to figure because they don't know how to mill, because they don't know how to layer porcelain, they know how to do composite. So if they can buy a printer for $10,000 and they can use a resin that's as strong as enamel, if not stronger, then it should make sense, and I should start to use it. The problem is, is that how do they hold these things in? And if you use a tie based on any printed or PMMa material, it just doesn't work. It will dibond it will break less on resin wear more on PMMa, but when it does dibond, the restoration is cooked. So what we found was these restorations innately resin more than PMMa, because again, PMMa you still got a mill, but more people are using resins innately. These resins, they're flexible. It's just the way they are. They're very, very, very flexible. And what happens is when the patient actually occludes on these, the restoration microscopically goes like this. And when the restoration microscopically goes like this, your screw goes like that. And then you're more likely to have screw loosening with any screw. Now you'll have the least amount of screw loosening with my screw. So what we've done is we've created this extra screw-loosening feature that you can use if you want. And the way that you would want to use it is if you actually talk Powerball 2.0 to 20 Newton centimeters, it acts exactly like Powerball 1.0. It uses the Powerball head to clamp down the restoration and hold everything down. Now, if you have a restoration that you're like, I know this guy isn't going to be in a long-term temp, or I know this guy's in zirconia, and he's really grinding, and he's more likely to screw loosening. The second you go to 25, the screw just goes just slightly deeper into the seat. It engages a very, very small five-degree cone to allow it to have that extra screw-loosening feature, and that's really the difference.

Dr. Noel Liu:
So it could go up to 25.

Dr. Jonathan Abenaim:
Yes. These are the Powerball 2.0. I talked to 25 all the time because I want that extra feature.

Dr. Noel Liu:
And that's not available in 1.0.

Dr. Jonathan Abenaim:
No, because it's not part of the 1.0 body. The 1.0 body is just, is a parallel shaft. And the reason it's a parallel shaft is because all of the forces, instead of going to the thread, it will go to the thicker part of the Powerball, which is right under the head of the Powerball. And you'll see when Powerball screw breaks, it never breaks deep down, like all other abutment screws which can never get out, it will break right at the top so that you can actually use an explorer and just turn it out. You can see it. It's designed that way. A lot of people don't know. They're like, oh, I buy the Powerball screw. It's good screw. It's bigger, it looks great. But there's so many things that I built into this. Why? Because I have problems. I'm a practicing dentist. And you said in the past, you know, you tried so many different systems. All the other systems are not invented by dentists. And if they are quote-unquote invented by dentists, they either copied me, or they're just regurgitating corporate words. That's just the truth, and they know it, and I know it. And my system was developed from the ground up, from my years of experience and my years of messing up and my years of learning what's right and what's wrong, and really building all that in. And for us, as dentists, to rely on some engineer at Nobel, at Straumann, at Three-i, at Zimmer, at all of these implant companies, to actually create anything is ridiculous because they don't live what we live, you know, they don't live. That's why I would say the best practice management software is the one created by dentists. The best impression material is probably the one created by dentists. All of these things that dentists create is because we know the problem and nobody can understand. I can tell you my problem, right, doc? But if you don't live my problem, your head's not going to be like this. You're going to be like, what is he talking about? But the whole podcast, you're going like this because you live my life and I live your life. We live together. We have the same issues. I don't care where in the world you are. It's the same thing.

Dr. Noel Liu:
You know, it reminds me of that part when one day when I was ordering those VHS scan bodies, remember that tax crew? And then I can't remember if you remember or not, but I was, like, using breadcrumbs. And, you know, those little breadcrumbs are, like, all over the place. And when I saw that VHS, and I'm like, all right, what do I do with this VHS? Is it a scan body, or is it, you know, I use it for reference? And you were like, hey, you can use it for both. And I was like, man, this is awesome. I mean, you know, these are the kind of things that I was like, you know, just wowed by when I saw your product, seriously.

Dr. Jonathan Abenaim:
And true or false? Are you wowed about it because you think it's cool? Or are you wowed by it because it solved the problem that you had?

Dr. Noel Liu:
It solved every single issues I had with full-arch. So my photogrammetry, that's the first thing I was telling him, my photogrammetry went out the window. I mean, what's the point? I mean, literally, I can say this factually that you saved me 40 grand from investing into one, right? I was having my lab guy come in, and he kept telling me, hey, why don't you go buy one? You know, you go buy one. And I have, like, you know, multiple locations. I cannot buy a photogrammetry for every single location. It doesn't make sense. And your system helped me scale. My man, I mean, I can say that wholeheartedly. Your system helped me scale every single location, so thank you, man.

Dr. Jonathan Abenaim:
I'm so happy to hear that because, you know, I told you in the beginning about changing the brand of dentistry. Dentists, they practice by themselves, at least for me. I'm a solo practitioner. I have a small team. I have one office. I'm busy enough; thank God I used to have three offices. It was too much for me. It doesn't work for my brain, but one of the goals that I created for this was like, there's just so many patients I can treat. There's just so many lives that I can change. But if I can create something that other dentists can use, not only will I make the dentists' life easier, but they will change other people's lives. So whenever I see a restoration with my Powerball screw, that use my system, you do not understand how happy it makes me. Not because you send me 200 bucks to buy these parts. I don't give a shit about that. That's not what I'm in it for.

Dr. Noel Liu:
... Value.

Dr. Jonathan Abenaim:
Is because I can change your life. Like when I die, you'll remember that I had an impact on you, and I never met you in person. And your patient that's walking around with a restoration with my screw or my process, I made an impact on them through you. And to me, that's everything. That's my reason. Other than my family, that's my reason for being. If I can make an impact on people and make the world a better place with what I thought of that God gave me, I'm good. I'm happy. That's all I want.

Dr. Noel Liu:
That's preach, man. Hey, so I want to end with this one thing here. You got a course coming up in August. What's that about? And who's it for?

Dr. Jonathan Abenaim:
Yes, so it's FullArchRaw.com. It's going to be in Miami Florida on August 8th and ninth. I am going to be partnering with one of my students, Dr. Ryan Dunlop, who has really taken digital dentistry to another level, to a point where him and I get the same results. Mine's better, but him and I try to find the same result, but he does it in a completely different manner. And when I talk about a different manner, that means that the way that he acquires data, the way that he manufactures, you know, the size of the people that he uses, meaning how big is his office, right? He's taken his methods and created massive institute to be able to do that and gives courses all the time, and that's what he loves to do. He has multiple associates, and it teaches. And what you'll learn is you'll be able to learn full-arch digital dentistry from marketing, from acquisition, from milling. I have a section on how to close. If a patient says to you, I need to talk to my wife, what do you say to them? You say, okay, fine, call me back. Patient says, oh, let me think about it. What do you say? And in full-arch dentistry, it's different than a single crown. And I'll have a whole section on how to close. I'll have a whole section. Um, Ryan's going to do a whole section on marketing. I'm going to be doing a section on Intraoral scans. I can say to you, I'm gonna say this. If you're brand new in this game, it's gonna be way over your head.

Dr. Noel Liu:
Got it.

Dr. Jonathan Abenaim:
If you want to be like, wow, come. If you're in this game and you're like, I've done a couple arches, I want to scale these arches. I don't know what to buy, how to do it, where I should go, intraoral photogrammetry. If I should even go into this, which is probably everybody in this world, come to this. If you're just a general dentist that doesn't even want to have anything to do with full-arch, it's not for you. If you're a general dentist that doesn't know what an intraoral scanner is, this is not for you. If you're a general dentist that doesn't understand what a multi-unit abutment is, this is not for you. If you're a general dentist that does implant dentistry, that does full-arch dentistry, not at a crazy level. Even if you do one arch a month or one arch a year, and you understand that you would love to do more of it because you enjoy it, this is where you want to go to, because it's going to be like a fire hose. Because usually, I give my course two days by myself. I now have to share the stage with somebody else and give the same amount of information.

Dr. Noel Liu:
So someone attending better be prepared.

Dr. Jonathan Abenaim:
You got to sleep a week before you come for this, but this is going to be, you know, it's going to be the truth. There's no corporate sponsors at all. There's nothing wrong with sponsors, but we want it to be able to just disseminate 100% the truth. That's it. Like, this is what it is. This is what we're going to do. This is what we do. And you can ask any question. The location is unbelievable. We rented out a movie theater. Super high-end movie theater with reclining seats. You're going to have your private waiter come and bring you food. Unlimited popcorn, unlimited drinks. It's not going to be like sloppy food. You're going to order from a menu. They're going to bring it to your seat. It's going to be like super high-end.

Dr. Noel Liu:
So wait a minute, you're going to have this course in a movie theater.

Dr. Jonathan Abenaim:
This is a show, and it's not just random movie theater with shitty seats. Imagine like Emirates first-class seats and stuff. Full reclining couch, full table, full food, unlimited popcorn. Because this is really going to be a show, and it's going to be something in dentistry that nobody's ever done. And mark my words, after I do this course, everyone's going to rent a movie theater because it's genius. The screen is huge, the seats are amazing, the seats are amazing. Everything is just going to be great. The food is there. The location is in Miami, Florida. I mean, why not? We have a couple spots left. I think there's like 7 or 8 spots left, and then it's over. I can add your chair anymore, but you legit, if you're not going to come for the education, come for the entertainment, because you're gonna love this.

Dr. Noel Liu:
You said August 7th and 8th, right?

Dr. Jonathan Abenaim:
August 8th and 9th. Thursday, Friday.

Dr. Noel Liu:
8th and 9th. Okay.

Dr. Jonathan Abenaim:
8th and 9th. It's not a weekend. 8th and 9th. You get the weekend to chill with your family.

Dr. Noel Liu:
Got it, August 8th and 9th. Let me see. That's a Thursday and Friday.

Dr. Jonathan Abenaim:
Yeah.

Dr. Noel Liu:
Oh, man. You enticing me on this here.

Dr. Jonathan Abenaim:
You, your friends, anybody who's gonna come. I'm telling you, this is gonna be. It's even a time to just relax with like-minded people, with like-minded people. Because the people I can tell you, the people that registered, they are amazing. It's like a mastermind of the best of the best that come to these courses, because they know. And to be the best, you want to be with the best so that you can be better and better and better.

Dr. Noel Liu:
Alrighty, I'm definitely gonna try my best to block that calendar, man. I mean, this sounds amazing. Who else? And then the guy who's actually, I'm using his system, right?

Dr. Jonathan Abenaim:
You have all the answers in front of you. The only one that can stop you is yourself.

Dr. Noel Liu:
Exactly 1,000%. Hey, Jonathan. Thank you so much. I mean, this was an honor and a pleasure to hear your story and the whole process. This is such a great, great thing.

Dr. Jonathan Abenaim:
Thank you so much for having me. I appreciate that.

Dr. Noel Liu:
I'm definitely going to put your link up and also the link to the course as well. So, any last tips before you go?

Dr. Jonathan Abenaim:
All I can say is we live in a world of social media where what you think you see is real, and it may or may not give you anxiety about it. All I can say to you is love what you do, have passion, and I promise you everything will work out. Don't worry about all the noise. Don't worry about everything else. There's going to be challenges, but you can barrel right through them, as long as you love what you do, you are passionate, and you have the right people around you. So check those three boxes and I promise you you'll be successful.

Dr. Noel Liu:
Man, that's preach right there. I appreciate you.

Dr. Jonathan Abenaim:
Thank you so much.

Dr. Noel Liu:
Hey everyone, we're going to land the plane. This was an amazing, amazing episode. Definitely check us out on our next one and make sure to like and subscribe. We'll see you next time.

Dr. Noel Liu:
Thanks for tuning in to the Secure Dental Podcast. We hope you found today's podcast inspiring and useful to your practice and financial growth. For Show Notes, resources, and ways to stay engaged with us, visit us at NoelLiuDDs.com. That's N O E L L I U D D S.com.

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About Noel Liu:

Noel Liu, a graduate of NYU College of Dentistry, is a highly skilled and compassionate general dentist and co-founder of Secure Dental with multiple locations. With years of experience in the field, Dr. Liu has established a reputation as a trusted and knowledgeable dental professional.

 

In addition to his dental practices, Dr. Liu is also very passionate about mentoring and guiding his associate doctors in their transition from students to clinicians.  He has built a successful framework for model, mimic, and mastery flow to help them achieve their personal, professional, and financial goals and efficiencies.

Things You’ll Learn:

  • This podcast is for dental professionals looking to make the most out of their dental career, their wealth, and freedom.
  • Entrepreneurs usually learn how to grow their business the hard way. 
  • The Secure Dental Podcast is available everywhere you find your favorite podcast shows. 
  • Secure Dental will publish two episodes per month. 

Resources:

  • Connect with and follow Dr. Noel Liu on LinkedIn.
  • Check out Dr. Noel’s website.
  • Visit Secure Dental’s website and learn more about them!